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Tactics for Smarter Team Communication
8 hours

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Workplace communication on the phone, during conference calls and over email are essential for business success. Conference calls, client updates, video meetings, and even job interviews are often conducted on the phone, over video and with smart phones. In a digital world, not only do teams need to be sufficient in managing their meetings and endless emails, the singular power of picking up the phone often is underutilized.

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WHO SHOULD ENROLL

This bootcamp is designed for anyone who wants to become a better team communicator and influencer, over email, during conference call meetings and over email. It is ideal for all levels of professionals and even more impactful when teams or cross-functional groups that often interact have all participated in the course.

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Module Preview

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Communicate effectively using the phone and through email with clients, customers, colleagues and management

45 min.

[/et_pb_blurb][et_pb_blurb title=”Chapter 2 : Communication Preparations” url=”#” icon_placement=”left” image_max_width=”64px” content_max_width=”1100px” admin_label=”Chapter” _builder_version=”4.6.1″ header_font=”Montserrat|700|||||||” header_text_color=”#0d4c92″ header_line_height=”1.5em” body_font=”Montserrat||||||||” body_text_color=”#328394″ body_font_size=”16px” body_line_height=”1.9em” background_color=”#ffffff” custom_margin=”|||” custom_padding=”30px|40px|30px|40px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”60px” box_shadow_color=”rgba(71,74,182,0.12)” locked=”off”]

Avoid voice mail and conference call blunders that strike others as rude and unprofessional

60 min.

[/et_pb_blurb][et_pb_blurb title=”Chapter 3 : The Art of Conference Calls” url=”#” icon_placement=”left” image_max_width=”64px” content_max_width=”1100px” admin_label=”Chapter” _builder_version=”4.6.1″ header_font=”Montserrat|700|||||||” header_text_color=”#0d4c92″ header_line_height=”1.5em” body_font=”Montserrat||||||||” body_text_color=”#328394″ body_font_size=”16px” body_line_height=”1.9em” background_color=”#ffffff” custom_margin=”|||” custom_padding=”30px|40px|30px|40px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”60px” box_shadow_color=”rgba(71,74,182,0.12)” locked=”off”]

Speak effectively on business conference calls

27 min.

[/et_pb_blurb][et_pb_blurb title=”Chapter 4 : The Art of Video Calls” url=”#” icon_placement=”left” image_max_width=”64px” content_max_width=”1100px” admin_label=”Chapter” _builder_version=”4.6.1″ header_font=”Montserrat|700|||||||” header_text_color=”#0d4c92″ header_line_height=”1.5em” body_font=”Montserrat||||||||” body_text_color=”#328394″ body_font_size=”16px” body_line_height=”1.9em” background_color=”#ffffff” custom_margin=”|||” custom_padding=”30px|40px|30px|40px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”60px” box_shadow_color=”rgba(71,74,182,0.12)” locked=”off”]

Present confidently on video calls

10 min.

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Avoid common errors in email messages that confuse people.

35 min.

[/et_pb_blurb][et_pb_blurb title=”Chapter 6 : Email Communication Effectiveness” url=”#” icon_placement=”left” image_max_width=”64px” content_max_width=”1100px” admin_label=”Chapter” _builder_version=”4.6.1″ header_font=”Montserrat|700|||||||” header_text_color=”#0d4c92″ header_line_height=”1.5em” body_font=”Montserrat||||||||” body_text_color=”#328394″ body_font_size=”16px” body_line_height=”1.9em” background_color=”#ffffff” custom_margin=”|||” custom_padding=”30px|40px|30px|40px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”60px” box_shadow_color=”rgba(71,74,182,0.12)” locked=”off”]

Write more effective emails that save time and reduce the number of emails needed.

35 min.

[/et_pb_blurb][et_pb_blurb title=”Chapter 7 : Collaboration at it’s finest” url=”#” icon_placement=”left” image_max_width=”64px” content_max_width=”1100px” admin_label=”Chapter” _builder_version=”4.6.1″ header_font=”Montserrat|700|||||||” header_text_color=”#0d4c92″ header_line_height=”1.5em” body_font=”Montserrat||||||||” body_text_color=”#328394″ body_font_size=”16px” body_line_height=”1.9em” background_color=”#ffffff” custom_margin=”|||” custom_padding=”30px|40px|30px|40px” animation_style=”zoom” animation_direction=”bottom” animation_intensity_zoom=”20%” animation_starting_opacity=”100%” box_shadow_style=”preset2″ box_shadow_horizontal=”0px” box_shadow_vertical=”0px” box_shadow_blur=”60px” box_shadow_color=”rgba(71,74,182,0.12)” locked=”off”]

Collaborate more efficiently with your team and cross-functional colleagues.

1hr. 35min.

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Learn proper etiquette and business writing techniques that get you results..

1 hr.

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Instructor

Susan is an expert in business development and clinical operations for retail, audiology and physician-based diagnostic, FDA trial & dispensing programs. She has extensive teaching and practice management experience.

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Need a custom course?

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Get in touch with us about creating custom training and education for your teams!

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